Effective Date: July 26, 2026

MSS Motorsports UG respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, request a quotation, place an order, arrange delivery, submit a return or warranty claim, or otherwise communicate with us.

1. Contact Information

MSS Motorsports UG
1521 I Street
Sacramento, CA 95814
United States

Phone: +1 (209) 418-7758
Sales: sales@mssmotorsportsug.com
Privacy and Customer Support: support@mssmotorsportsug.com

2. Information We Collect

The information we collect depends on how you interact with us.

Contact and Business Information

We may collect:

Name.
Company name.
Job title.
Email address.
Telephone number.
Billing address.
Shipping address.
Business, tax, or customs identification details where required.

Order and Payment Information

When you request a quotation or place an order, we may collect:

Products requested or purchased.
Order, quotation, and invoice details.
Payment method and payment status.
Billing and shipping instructions.
Transaction history.
Return, refund, and cancellation information.

Payment-card or bank information may be processed by banks, payment processors, or financial-service providers. MSS Motorsports UG may receive limited payment information, such as confirmation, transaction references, account-holder details, or the last digits of a payment method.

Marine and Technical Information

To evaluate product suitability and provide technical assistance, we may collect:

Vessel type and intended use.
Existing engine or generator model.
Product serial numbers.
Horsepower or power requirements.
Gearbox type and reduction ratio.
Generator voltage, phase, and frequency.
Cooling and exhaust configuration.
Control-system information.
Installation details.
Operating hours.
Maintenance records.
Fault codes.
Product, vessel, or installation photographs.
Technician reports and diagnostic information.

Communications

We collect information provided through:

Website forms.
Email.
Telephone calls.
Quotation requests.
Customer-support enquiries.
Shipping claims.
Return requests.
Warranty claims.

This information may include messages, attachments, photographs, videos, invoices, reports, and other documents supplied by you.

Website and Device Information

When you visit our website, we or our service providers may automatically collect:

Internet Protocol address.
Browser type.
Device type.
Operating system.
Referring website.
Pages viewed.
Links selected.
Approximate location based on an IP address.
Website performance and error information.
Cookie and similar technology identifiers.

3. How We Collect Information

We may collect information:

Directly from you.
Through our website.
Through email or telephone communications.
From payment processors and financial institutions.
From shipping carriers and freight forwarders.
From customs brokers.
From manufacturers, suppliers, and distributors.
From installers or technicians acting for you.
Automatically through cookies and similar technologies.
From publicly available business sources where appropriate.

When you provide information about another person, consignee, installer, vessel owner, or business representative, you should ensure that you are authorized to provide it.

4. How We Use Information

We may use personal information to:

Respond to enquiries.
Prepare quotations and invoices.
Process and confirm orders.
Verify customer and payment information.
Allocate or source products.
Review product compatibility.
Provide technical and customer support.
Arrange domestic and international delivery.
Prepare freight, customs, and export documentation.
Process returns, refunds, and cancellations.
Assist with warranty registration and claims.
Detect and prevent fraud.
Protect our website, customers, and business.
Maintain accounting, tax, and transaction records.
Improve our website and customer service.
Measure website use and performance.
Send order, delivery, support, and policy communications.
Send marketing communications where permitted.
Comply with legal and regulatory obligations.
Establish, exercise, or defend legal claims.

We may also use information for another purpose disclosed when it is collected or with your permission.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may support:

Essential Functions

Essential cookies may be used for:

Website security.
Shopping-cart operation.
Checkout.
Account access.
Session management.
Fraud prevention.
Saving privacy preferences.

Disabling essential cookies may prevent parts of the website from operating correctly.

Preferences

Preference cookies may remember:

Language.
Region.
Recently viewed products.
Website display settings.
Saved form information.

Analytics

Analytics technologies may help us understand:

How visitors reach the website.
Which pages they view.
How they navigate the website.
Whether technical errors occur.
How website performance can be improved.

Advertising

Where used, advertising technologies may measure campaign performance or help display advertising based on website interactions.

You may manage cookies through:

Our cookie-preference tool, where available.
Your browser settings.
Your device privacy settings.
A legally recognized browser opt-out signal, where applicable.

Blocking cookies may affect website functionality.

6. How We Disclose Information

We may disclose information when reasonably necessary to operate our business or complete a requested transaction.

Recipients may include:

Website and hosting providers.
Ecommerce and customer-management providers.
Payment processors and banks.
Fraud-prevention and identity-verification providers.
Email and customer-support providers.
Analytics and advertising providers.
Warehouses and fulfillment providers.
Parcel and freight carriers.
Freight forwarders.
Customs brokers.
Manufacturers, suppliers, and distributors.
Warranty providers.
Marine technicians and service providers.
Accountants, insurers, lawyers, and professional advisers.
Government, customs, regulatory, and law-enforcement authorities.

We may also disclose information:

At your direction or with your permission.
To complete an order, shipment, return, or warranty claim.
To comply with a legal obligation or court order.
To investigate fraud or security incidents.
To protect the rights, safety, or property of MSS Motorsports UG, our customers, or others.
During a merger, acquisition, restructuring, financing, or sale of business assets.

7. Sale, Sharing, and Targeted Advertising

MSS Motorsports UG does not sell personal information in exchange for money.

Certain analytics or advertising activities may, however, be treated as a sale, sharing, or targeted advertising under some privacy laws.

Where applicable, you may request to opt out of:

The sale of personal information.
Sharing for cross-context behavioral advertising.
Targeted advertising.
Certain legally defined profiling activities.

Requests may be submitted to:

support@mssmotorsportsug.com

Where required by applicable law, we will also respond to qualifying browser-based privacy signals.

8. Marketing Communications

We may send marketing communications when you request them or when permitted by law.

These communications may include:

Product availability.
New products.
Special offers.
Company updates.
Marine-engine and generator information.

You may unsubscribe using the link provided in a marketing email or by contacting support@mssmotorsportsug.com.

Even after opting out of marketing, you may continue to receive nonmarketing messages relating to:

Orders.
Quotations.
Payments.
Shipping.
Returns.
Warranty claims.
Security.
Legal notices.

9. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected and to meet legitimate business and legal requirements.

Retention periods may depend on:

The duration of the customer relationship.
Order and warranty requirements.
Tax and accounting obligations.
Customs and export requirements.
Fraud-prevention needs.
Product-safety or recall obligations.
Dispute-resolution periods.
Applicable legal limitation periods.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or improper disclosure.

These safeguards may include:

Access restrictions.
Authentication controls.
Secure website connections.
Reputable payment and hosting providers.
System monitoring.
Record-retention controls.
Staff and service-provider access limitations.

No website, email system, database, or internet transmission can be guaranteed to be completely secure.

Do not send complete payment-card details, account passwords, or other highly sensitive information through ordinary email.

Contact support@mssmotorsportsug.com promptly if you believe information provided to us has been compromised.

11. Your Privacy Rights

Depending on where you live and whether the applicable privacy law applies to MSS Motorsports UG, you may have the right to:

Confirm whether we process your personal information.
Request access to personal information.
Correct inaccurate information.
Request deletion.
Obtain a portable copy of certain information.
Request information about categories of data collected and disclosed.
Opt out of a sale or sharing of personal information.
Opt out of targeted advertising.
Opt out of certain profiling.
Withdraw consent where processing relies on consent.
Appeal a privacy-request decision.
Exercise privacy rights without unlawful discrimination.

These rights may be subject to legal exceptions. For example, we may retain information required to:

Complete an order.
Provide a requested service.
Process a warranty claim.
Prevent fraud.
Maintain accounting and tax records.
Comply with customs or product-safety requirements.
Establish or defend legal claims.

12. California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Where the California Consumer Privacy Act applies to MSS Motorsports UG, eligible California residents may request:

Access to categories and specific pieces of personal information.
Correction of inaccurate information.
Deletion of qualifying information.
Information about certain disclosures.
Opt-out from qualifying sales or sharing.
Limitation of certain uses of sensitive personal information, where applicable.

MSS Motorsports UG does not offer financial incentives in exchange for personal information unless a separate written notice is provided.

13. How to Submit a Privacy Request

To submit a privacy request, contact:

Email: support@mssmotorsportsug.com
Phone: +1 (209) 418-7758

Use the email subject:

Privacy Request

Please provide:

Your full name.
Email address used with MSS Motorsports UG.
State or country of residence.
Relevant order or invoice number, where applicable.
The privacy right you wish to exercise.
Enough information for us to locate the relevant records.

We may need to verify your identity before completing a request.

An authorized agent may submit a request where permitted by law. We may request evidence that the agent is authorized to act for you.

14. Privacy-Request Appeals

Where applicable law provides an appeal right, you may appeal a denied privacy request by emailing:

support@mssmotorsportsug.com

Use the subject:

Privacy Request Appeal

Include the original request and explain why you believe the decision should be reconsidered.

15. Do Not Track and Browser Privacy Signals

Some browsers offer a “Do Not Track” setting.

Because there is not one universally accepted technical standard for traditional Do Not Track signals, our website may not respond to every Do Not Track setting.

Where applicable law requires recognition of a qualifying universal opt-out mechanism, we will process that signal as required.

16. Children’s Privacy

Our website and products are intended for adults and commercial marine customers.

We do not knowingly collect personal information online from children under 13.

If you believe a child has provided personal information to us, contact support@mssmotorsportsug.com so we can review and remove it where appropriate.

17. International Customers

MSS Motorsports UG is based in the United States.

When you interact with us from another country, your information may be transferred to and processed in the United States or other countries where our suppliers, manufacturers, payment providers, freight carriers, or service providers operate.

Privacy laws in those countries may differ from the laws in your country.

18. Third-Party Websites

Our website may contain links to manufacturer websites, freight carriers, payment providers, social-media platforms, manuals, and other third-party resources.

MSS Motorsports UG does not control the privacy or security practices of third-party websites.

Review the privacy policy of each third party before providing information to it.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

Our website.
Business operations.
Service providers.
Data practices.
Legal requirements.

The revised version will be published on this page with an updated effective date.

Where appropriate, material changes may also be communicated through the website or by email.

20. Contact Us

For privacy questions, requests, or complaints: